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Exhibition
18 December 2016 - 18 January 2017
Po On Road Public Library, Sham Shui Po, Hong Kong
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I was part of the first-ever public service innovation lab in Hong Kong. Over 5 months, we stationed at a public library in Sham Shui Po, investigating the site as well as the local community, and developed prototypes to reimagine a more inclusive, engaging library.
I was part of the first-ever public service innovation lab in Hong Kong. Over 5 months, we stationed at a public library in Sham Shui Po, investigating the site as well as the local community, and developed prototypes to reimagine a more inclusive, engaging library.
Public engagement
Public engagement
Conducted and analysed 70+ oral interviews with local people to identify service challenges, using the feed forward methodology by Kennisland (The Netherlands)
Validated all prototypes with the local community and refined them through an iterative process
Lead editor of oral interviews and managed a team to improve accessibility of library resources
Design development
Design development
Produced a thematic display on a shelf, as prototype of a curated library
Selected books about food from multiple genres to anticipate the needs and interests of different visitors
Designed menus to illustrate our curation and connect readers with inspiring resources
Collected feedback with questionnaires resembling restaurant order forms in Hong Kong
Achievements
Achievements
Critically acclaimed and piloted by the Leisure and Cultural Services Department in 3 public libraries in Kwai Tsing from August to October 2017
Delivered training workshop on social design methodology in June 2018
Evolved into the Pick-a-Booket project in 3 public libraries from 2019 to 2021
Further developed into the Book Bag Pick-n-Read project in 6 public libraries in 2021 and 2022
The Curated Library was developed from the LIBoratory Project organised by Make a Difference Asia in partnership with the Leisure and Cultural Services Department.
Images courtesy of Make a Difference Asia (banner) and Ming Pao Weekly (top centre).
Images courtesy of Make a Difference Asia (banner) and Ming Pao Weekly (top centre).
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